FREEM ENTERPRISE CO., LTD
FREEM Enterprise bulk storage silos and export facilities

Legal & Compliance

Privacy Policy

Effective Date: January 2025. This policy explains how FREEM ENTERPRISE CO., LTD. collects, uses, stores, and protects your personal and business information when you visit our website or engage with our export services.

Information We Collect

We collect information you voluntarily provide and limited technical data necessary to operate our website and respond to your inquiries.

  • Name, email, phone number, and company name from contact forms
  • Product requirements submitted via quote request forms
  • Email address from newsletter subscription
  • Technical data: IP address, browser type, and pages visited

How We Use Your Information

Your information is used solely for legitimate business purposes related to our export operations and website functionality.

  • Responding to inquiries, quotations, and order requests
  • Sending order confirmations and service-related communications
  • Newsletter updates on products and market insights (with consent)
  • Improving website performance and user experience

Legal Basis for Processing

We process personal data based on your consent, our legitimate business interests in operating an export company, and compliance with applicable legal obligations.

  • Consent when you submit forms or subscribe to newsletters
  • Contractual necessity when processing quote and order requests
  • Legitimate interest in fraud prevention and site security
  • Legal obligation where required by Thai or international law

Data Sharing & Third Parties

We do not sell your personal information. Data may be shared only with trusted service providers who assist our operations under strict confidentiality.

  • Email delivery services (e.g., transactional email providers)
  • Website hosting and analytics providers
  • Logistics partners only when necessary to fulfil your order
  • Authorities when required by law or valid legal process

Data Retention & Security

We retain your data only as long as needed for the purposes described and implement appropriate technical and organizational safeguards.

  • Inquiry records retained for active business relationship period
  • Secure HTTPS encryption across our website
  • Access limited to authorized personnel on need-to-know basis
  • Regular review of data handling practices and vendor security

Your Rights & Contact

You may request access, correction, or deletion of your personal data, or withdraw consent for marketing communications at any time.

  • Request a copy of data we hold about you
  • Ask us to correct inaccurate information
  • Unsubscribe from newsletters via email reply
  • Contact: sales@fremcoltd.com for all privacy enquiries

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Questions about your data?

Our team is happy to clarify how we handle your information.

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