FREEM ENTERPRISE CO., LTD
FREEM Enterprise bulk storage silos and export facilities

How We Work

Ordering Procedure

We've designed our order process to be simple, transparent, and efficient — so you can focus on your business while we handle the rest. From first inquiry to final delivery, every step is structured for clarity and reliability.

1

Inquiry & Requirements

Share your product specifications, quantity, destination port, and preferred packaging. Our sales team responds with availability and pricing tailored to your market.

  • Product grade, ICUMSA level, or fertilizer NPK specification
  • Target quantity (MT, FCL, or bulk vessel)
  • Destination port and preferred Incoterms (FOB, CIF, CFR)
  • Packaging requirements — bags, bulk, or private label
2

Quotation & Samples

We provide a detailed quotation including Incoterms, lead times, quality certificates, and payment terms. Samples can be arranged for new buyers or new product lines.

  • Formal quotation valid for agreed period
  • Certificate of Analysis (COA) specifications included
  • Sample shipment via courier for quality approval
  • Optional third-party inspection coordination
3

Contract & Payment

Once terms are agreed, we issue a proforma invoice and sales contract. Payment is typically via Telegraphic Transfer (TT) or Letter of Credit (LC) depending on order size and buyer profile.

  • Proforma invoice with full commercial terms
  • LC at sight or usance for qualified buyers
  • Advance payment options for first-time orders
  • Clear milestone schedule for production and shipment
4

Production & Quality Check

Products are prepared, inspected, and documented according to international export standards before dispatch. Our quality team verifies every batch against your agreed specifications.

  • In-process moisture, purity, and granulation testing
  • Pre-packing batch approval and lot numbering
  • SGS or buyer-nominated inspection on request
  • Container loading supervision and photo records
5

Shipment & Documentation

We coordinate logistics and provide full export documentation for smooth customs clearance at destination. Tracking updates are shared throughout transit.

  • Bill of Lading, Commercial Invoice, and Packing List
  • Certificate of Origin and phytosanitary certificates
  • Fumigation certificate where required
  • COA and quality documents per batch/shipment
6

After-Sales Support

Our relationship continues after delivery. We address any documentation queries, quality concerns, or reorders promptly to support your ongoing supply needs.

  • Dedicated account manager for repeat buyers
  • Fast response to post-shipment inquiries
  • Reorder facilitation with consistent specifications
  • Market updates on availability and pricing trends

Ready to work with FREEM?

Get a tailored quotation for sugar, rice, fertilizers, or cooking oil exports.